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by vuhung on Flickr. CC-BY 2.0

by vuhung on Flickr. CC-BY 2.0

A few posts back I mentioned Patrick Wilson’s 1983 book Second-Hand Knowledge [link], in which he argues that librarians ought to pay more attention to cognitive authority. I started writing a book review last week but I quickly realized that Wilson’s discussion is actually pretty weak. I mean, for a guy with a PhD in philosophy from Berkeley, it’s surprising how philosophically sloppy and under-researched his arguments are. But, there are a couple of interesting positions he takes and I’d like to quickly outline one that I think might be a bit polarizing.

The general argument of the book goes something like this:

  1. Most of what we believe comes from the testimony of other people (which includes texts, video, etc.)
  2. But, we don’t count all information sources as equally reliable: “some people know what they are talking about, others do not. Those who do are my cognitive authorities.” (p. 13).
  3. Cognitive authorities can be defined in terms of a social relationship in which one person has epistemic influence over another person with respect to some sphere of interest.
  4. There is a “knowledge industry” created in part to regulate cognitive authority. This includes formal institutions like publishers, universities, academic societies, and libraries that help regulate the social relationship of cognitive authority. It also includes informal theoretical systems that determine spheres of interest. These informal systems can be seen in the way intellectual fashions change over time (e.g., New Criticism vs. structuralism vs. post-structuralism vs. deconstructionism…each has its own criteria for authority).
  5. Libraries are a part of the knowledge industry that regulates cognitive authority.
  6. So, librarians should understand cognitive authority and their relationship to it.

It takes a while for Wilson to address libraries and librarians, but in Chapter 6 he turns his attention to the role of the library in the knowledge industry and he reflects on why people use libraries in the first place: they want information. But not just any information. They don’t want misinformation. They want quality information from cognitive authorities. But, given that libraries are literally filled with misinformation, there seems to be a need for some sort of quality control either at the point of collection or the point of access. Ideally, there should be someone to help information seekers determine if they’ve got the best available information. Wilson asks, “can those professionally responsible for information storage and retrieval act as quality controllers?” (p. 171).* In other words, what makes librarians trustworthy sources of information? Well, there are a few options.

First, it would seem to be the case that in order to effectively evaluate information, we ought to be experts on the relevant subject area. So, if a student comes to the reference desk looking for articles on Aztec funerary practices, I need to be an expert on Aztec funerary practices in order to identify which articles are the best. And so it goes for any subject area: a science librarian must be at least as much an authority on scientific matters as a practicing scientist, a medical librarian must be equal in expertise to a medical doctor. Occasionally you’ll even hear librarians (or, more typically their administrators) talk about hiring more PhDs to fill subject librarian lines: “we need experts.”

The only problem is that outside of the field of library science itself it’s impossible for a librarian to have authoritative expertise on anything but a very small aspect of a library collection. We hire ‘science’ librarians and ‘medical’ librarians, not ‘organometallic chemistry’ librarians and ‘cardiology’ librarians. Even a librarian with a PhD in a given field is only going to have expertise in certain areas of that field; the PhD is a mark of specialization, not omniscience. Put simply, librarians can’t be expected to be polymaths.**

However, even if we lack subject-expertise, we may have some other expertise. Maybe, Wilson suggests, librarians are “authorities on authority.” Maybe the librarian is the person who “can be trusted to tell us who else can be trusted” (p.179). We don’t have to be experts in the fields in which we can identify authorities; we just need some way determining who deserves to be taken as having cognitive authority. Sort of a meta-level evaluation of information. This certainly seems a compelling possibility, and it does lend credence to our insistence on spreading the gospel of information literacy. But, Wilson makes an interesting argument on this point. If a librarian isn’t a subject expert, all she can use are “indirect tests” of authority. These include asking

  1. What is the present reputation of the author of this information?  (p. 166)
  2. Who is the publisher? (p. 168)
  3. Is the information intrinsically plausible? (p. 169)

Here, Wilson has crafted the beginnings of what would later develop into information literacy (even looks a little like the CRAP test doesn’t it?). But, Wilson is quick to point out that these indirect tests are something that almost any person can master. If librarians’ judgments about information quality “are based not on expertise in the subject matter concerned but only on external signs and clues, then they are based on the same sorts of things that any other person ignorant of the subject matter would have to use” (p. 181). So, librarians can’t claim some special expertise or credibility when it comes to evaluating information. There are no trade secrets. So, even if we try to elevate information literacy as the locus of our expertise, we fail.

And here we get to the reason I wrote this post: the possibly polarizing position.

If Wilson is right that librarians are not cognitive authorities on anything other than library science itself, then why do information-seekers trust librarians? The answer is not that librarians are specialists. Quite the contrary. Librarians are delegates. It isn’t that librarians are better than average at making decisions about cognitive authority, it’s that they are no worse and so people trust librarians to work on their behalf (p. 186).

Let that sink in for a moment.

Librarians love arguing their roles in their communities. Are we activists? Educators? Gatekeepers? And we love arguing about the lack of rigor in library school programs.*** Maybe we ought to stop beating ourselves up over what intellectual, political, or moral mission makes us different from the communities we serve. Maybe we just are our communities? In a certain sense, this is liberating; we can learn to evade the detachment that characterizes our profession. We can meet our communities as equals, not experts. We can understand the reasons that motivate movements like New Librarianship or critical librarianship. Wilson was on to something.

Then again, what do we lose as delegates? Probably not our professional stature: we’d still be authorities/experts on library science.  But, perhaps our gravity outside of library science? The librarian is a cultural archetype and we are often called-on to weigh-in on non-library issues. Perhaps some of our advocacy? The delegate view would completely invalidate many ALA resolutions as being outside a far narrower conception of our expertise; as Wittgenstein said, “whereof one cannot speak, thereof one must be silent.” Perhaps our commitment to intellectual freedom? After all, we’d be responsible for following community opinion, even if that opinion lends itself towards intellectual conservatism. Perhaps our value as an information resource? Wilson certainly didn’t anticipate the Google age. Perhaps whatever professional pride we have left?  It’s hard to say. But it’s worth thinking about. I’ll concede that this post barely scratches the surface and I hope someone else is inspired to investigate.

Summing up: Are librarians authorities on information? Are we experts on information literacy? Wilson’s argument suggests that no, we aren’t. We’re delegates appointed by our communities. I highly recommend reading Wilson’s Second-Hand Knowledge.  Like I said, most of it is shoddy philosophy. But there are a few important insights. Personally, I’m not convinced by Wilson’s librarian-as-delegate argument. I’ve covered the paradox of authority and expertise in the past [one, two, three] and I reached a very different conclusion from Wilson, one in support of librarians as cognitive authorities. But, Wilson’s argument shouldn’t be discounted. Take it on my authority.

 

by adulau on Flickr. CC-BY-SA 2.0

by adulau on Flickr. CC-BY-SA 2.0

* Of course, librarians have a standard response when asked to provide quality control: evaluation requires subject expertise and librarians only have expertise in information handling and librarianship (p. 173). So, librarians have to be neutral, which is a deeply problematic position to take. And impossible to boot.

** Not to say that there aren’t librarians who are expert authorities on certain topics. There certainly are. But, professionally speaking, requiring librarians to be authorities on entire fields or entire collections is like asking for unicorns.

*** Personally, I think that programs that focus more on information science can and often do have intellectually challenging and engaging classes.

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Well, we’ve reached the last frame of the draft ACRL information literacy revision: Information has Value. Here’s the full list if you want to go back and read about the others:

  1. Scholarship is a Conversation
  2. Research as Inquiry
  3. Authority is Contextual and Constructed
  4. Format as a Process
  5. Searching as Exploration
  6. Information has Value

This is an especially interesting frame. Not only is it a late addition to the framework (the other five have been around since the first draft in February), but it also may be the most widely accepted and discussed concept in the framework. Just search for the phrase “information has value” and you’ll get thousands of hits from the business world, computer sciences, the medical field, education, libraries, and others. Add the keyword ‘library’ and you’ll still get thousands of hits. This concept is so uncontroversial and commonplace that it’s difficult to pinpoint just how it’s “troublesome” in the sense of being a threshold concept. But it’s not too difficult to show that it’s troublesome in other ways…

Overview

From the draft framework:

Information has Value acknowledges that the creation of information and products derived from information requires a commitment of time, original thought, and resources that need to be respected by those seeking to use these products, or create their own based on the work of others. In addition, information may be valued more or less highly based on its creator, its audience/consumer, or its message.

Experts understand that this value designates information as intellectual property, and therefore, recognizes three important dimensions of value. First, information can act as a commodity, and as such, creators can use their work for financial, reputational, social, or civic gains. These motivations may determine how information sources are shared whether given freely, offered for sale, or leased for temporary access. Information users have responsibilities as both consumers and creators of information based on the work of others. Academic and legal practices such as proper attribution of sources and complying with copyright are a result.

Second, as intellectual property, information sources are affected by economic, sociological, and political influences. The means of production may privilege some voices over others. Some search systems may privilege some sources over others due to economic incentive. Experts understand the consequences of selecting appropriate research methods (such as applying the correct statistical analysis to data), the limitations of publishing practices (such as scholarly journals’ lack of interest in publishing negative research results), and the boundaries to accessing the information ecosystem (such as populations without internet access or obstacles created by paywalls).

Finally, experts recognize that their online activity and information they contribute to online sites can be used for economic gain by the sites themselves. Such uses may include personal information harvested from social media sites or advertisements placed on “free” web tools or apps. One’s online presence is monitored, tracked and, ultimately, monetized.

Following the committee’s logic, we can pull out three descriptive components of this frame:

  1. Information sometimes behaves as a commodity.
  2. The flow of information is affected by economic, social, and political influences.
  3. Web services can use the information you provide for their own economic gain.

And, further, we can pull out two prescriptive responsibilities:

  1. Respect the labor of information creators by adhering to proper source attribution.
  2. Respect the commodification of information by complying with copyright.

Interestingly, these two prescriptive components are tied to the first descriptive element: information as commodity. There are no corresponding prescriptive elements to the second and third descriptive elements. I mean, sure we can make inferences. Perhaps experts stand against economic, social , and political influences on information creation? Perhaps we should work to make information more accessible? Perhaps we should be careful about what information we share online? Or, maybe just describing the current state of affairs in the information ecosystem is enough. But, if that’s the case, why are there those two prescriptive claims regarding intellectual property rights?

Elsewhere, Jacob Berg has argued that this frame conceals a morally suspect take on intellectual property. Copyright law is broken, he argues, yet here we have the ACRL advocating that experts on information literacy should comply with a system “that every information professional should know is broken, at odds with the common good and encouraging innovation.” That being said, I’m not sure it’s as dire as Berg argues. The ACRL could just be describing economic reality: copyright exists; be careful.

Regarding the claim that information is affected by social forces, I’m first struck by how odd the ACRL’s first example is. Experts understand the consequence of selecting the correct statistical analysis? What does that have to do with economic, political, or social influences? Is there some post-colonial version of ANOVA that I haven’t heard of? A t-test that resists neoliberalism? Don’t get me wrong, understanding statistical methods is important for successful research, but I don’t see the link to economic/social/political influence. I might also add that if the common criticisms of LIS research are any indication librarians are decidedly not experts on quantitative methods.

Moving on, it’s absolutely true that journals handle negative results far differently from so-called significant findings. Likewise, accessibility is clearly affected by social and economic forces. But, at least from a social justice perspective, there is the opportunity here for the ACRL to take a more substantial position on racism, heteronormativity, sexism, and similar systemic oppressions. I wish they would have and overall I feel the second claim is part of the way towards a valuable insight, but there is a lot left unpacked and unsaid.

Finally, I’m glad the ACRL is promoting more responsible digital stewardship of personal information. Nothing wrong with that as far as I can tell.

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Knowledge Practices (Abilities)

Learners who are developing their information literate abilities:

Give credit to the original ideas of others through proper attribution and citation.
This is the closest the ACRL gets to discussing plagiarism.

Recognize the meaning of intellectual property in the United States.
I’m not comfortable with the U.S.-centric bias here, but I suppose if the ACRL is only meant to govern U.S. academic libraries then that’s the way it has to be.

Understand that intellectual property is a social construct that varies by culture.
Hm. While intellectual property is certainly a social construct, the degree of variations between cultures might be contestable, if the near universal support for treaties like Berne, UCC, WIPO, and others is to be believed (WIPO has 187 member states). Perhaps the moral significance attached to intellectual property varies between cultures, but that’s not what this knowledge practice says. I suppose you could make the claim that United Nations special agencies like WIPO represent the vestiges of Western imperialist/colonial hegemony, but even postcolonial studies have been drifting away from focusing on the lingering effects of past colonialism and instead focusing on the impact of contemporary capitalism….Basically what I’m trying to say is that the relationship between intellectual property and culture is far more complicated than this knowledge practice suggests.

Articulate the purpose and distinguishing characteristics of copyright, open access, and public domain.
Define some terms? Okay. But then what?

Know how to find open access materials.
Okay.

Differentiate between the production of original information and remixing or re-purposing open resources.
Okay.

Manage their online presences responsibly.
Okay.

Decide where their information, as knowledge creator, should be published.
Get rid of that silly “as a knowledge creator” clause. It’s trite and meaningless.

Dispositions

Learners who are developing their information literate abilities:

Respect the original ideas of others and the academic tradition of citation and attribution.
I’m worried about the conjunction. I see nothing wrong with respecting the original ideas of others. But respecting the “academic tradition of citation and attribution?” There’s an equivocation here between respect qua holding something or someone in high esteem and respect qua deference to authority. I don’t respect APA style in the same way I respect a person’s intellectual output. Break this disposition into two parts for clarity.

Value the creative skills needed to produce information.
“Creative skills needed“? Is it implied somewhere in this frame that all information production is preceded by a creative act? Like we should value the “creativity” of the weather report? I think there are other valuable skills beyond the creative.

See themselves as contributors to the information market place rather than only consumers of it.
What if they don’t buy into the commodification of information? What if they want to subvert the “information market place”?

Recognize issues of access or lack of access to information sources.
I might add that, more importantly, they should recognize privilege. I’m sure lots of students know that some people can’t access information. The real insight is in having students recognize their own information privilege (or lack thereof).

Understand that some individuals or groups of individuals may not be represented within the information ecosystem.
Hm. Which groups might those be? I know that there are serious issues of under-representation and marginalization facing certain social groups. But complete non-representation? Maybe an undiscovered village in the Amazon? I’d change this disposition to focus instead on the systemic marginalization and under-representation of certain voices. Non-representation suggests lack of awareness. Marginalization suggests intent. The latter is the more salient moral problem.

Overview

This frame has a lot of potential and it does hint at some subversive tendencies (at least by librarian standards). But I can’t shake the feeling that this is a missed opportunity for the ACRL to make a bolder statement about social justice. I understand there are probably political concerns that prevent the framework from taking a truly radical position. But that just goes reinforces one of the messages of “Information has Value”: even this framework is beholden to a particular social, economic, and political outlook. Which, when you think about it, sort of undermines any pretext of universality for the ACRL Framework for Information Literacy. In the document meant to guide academic libraries across the country we have the admission that the document itself can only be understood in it’s social and political context.

And so, like Ouroboros, the Framework ends by consuming itself; as information it’s value is a function of commodification, social/economic/political influences, and digital stewardship. What’s the economic value to the ACRL of putting out a brand new framework? How do the committee members writing this framework benefit? Has the document properly attributed it’s sources, or is the list of “suggested readings” at the end count? Does it matter that the introduction to the Framework only cites it’s own task force members? What’s the social and economic context of the Delphi Study that provides us with these threshold concepts? What privileges played into the construction of the framework? Which voices were not represented? Does it matter that the ACRL won’t tell us?

If this frame is taken at face-value then these questions matter and, in the absence of answers or explanations, the value of the Framework itself can be called into question. That being said, I still think the task force that put this document together should be commended for their hard work. The framework is a step in the right direction and though I doubt my nitpicking will be given much consideration, I am optimistic that the next draft–and there has to be one–will lead to more answers than questions.

R101-framework

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So, I’ve been going through the ACRLs new information literacy framework, and I’m up to the penultimate frame:

  1. Scholarship is a Conversation
  2. Research as Inquiry
  3. Authority is Contextual and Constructed
  4. Format as a Process
  5. Searching as Exploration
  6. Information has Value

Right now, it’s time to ask if “searching is exploration” and I’m not going to beat around the bush here: I think this frame is the weakest of the bunch. Allow me to explain:

Overview

The framework gives us the following explanation as to how searching is similar to exploration

Locating information requires a combination of inquiry, discovery, and serendipity. There is no one size fits all source to find the needed information. Information discovery is nonlinear and iterative, requiring the use of a broad range of information sources and flexibility to pursuit alternate avenues as new understanding is developed.

The search for information is ignited by inquiry, the pursuit of which is rarely linear and requires the knowledge and use of a range of source types. It is also a process of discovery, and experts realize that methods employed may be fluid and that any element (including inquiry) of an overall approach can change based on increased understanding of a subject; discovering one source can lead to other sources or avenues of inquiry. Experts also recognize that there are boundaries for research, such as the context of the initial inquiry and time available to pursue it, and that part of the process is determining project scope based on these boundaries.

A novice researcher may rely on one or two familiar resources while an expert surveys the breadth of information sources to determine where to best obtain the information sought within the project scope. These sources include more than Internet resources, databases, social media, books, journals, etc. They include the knowledge, observations and expertise of people as well. For example, it may become necessary to conduct a formal interview or stop somewhere to ask for directions. Experts use resources that make the most contextual sense to satisfy an inquiry ethically.

Further, effective use of selected resources is predicated on understanding them. Just as understanding how a system is constructed and works will empower the expert to uncover more relevant results, an understanding of people and effective communication can enable access to their knowledge. The very best interviewers are more effective at teasing out details than beginners, for example. Experts will also spend time learning about their selected resource to better understand it and access needed information as different resources require different methods of access.

“Flexibility to pursuit alternate avenues?” Passive voice? Split infinitives? Unnecessary commas? Awkward phrasing? Run-on sentences? Yep. This was clearly written by committee. Let’s hope a proofreader gets to the Framework before final approval.

Grammar aside, I’m just not sure what to make of this frame given the frames we’ve already looked at. From “Research as Inquiry” we already know that finding information requires inquiry, iteration, and a willingness to change search strategies. From “Format as a Process” we already know that understanding “how a system is constructed” empowers research and that experts seek out a broad range of information sources. From “Authority is Constructed and Contextual” we already know that experts seek out information sources in the context of their particular need. Really, if you cross out the parts of this current frame that are repeated elsewhere, you get something like this:

Locating information requires a combination of inquiry, discovery, and serendipity. There is no one size fits all source to find the needed information. Information discovery is nonlinear and iterative, requiring the use of a broad range of information sources and flexibility to pursuit alternate avenues as new understanding is developed.

The search for information is ignited by inquiry, the pursuit of which is rarely linear and requires the knowledge and use of a range of source types. It is also a process of discovery, and experts realize that methods employed may be fluid and that any element (including inquiry) of an overall approach can change based on increased understanding of a subject; discovering one source can lead to other sources or avenues of inquiry. Experts also recognize that there are boundaries for research, such as the context of the initial inquiry and time available to pursue it, and that part of the process is determining project scope based on these boundaries.

A novice researcher may rely on one or two familiar resources while an expert surveys the breadth of information sources to determine where to best obtain the information sought within the project scope. These sources include more than Internet resources, databases, social media, books, journals, etc. They include the knowledge, observations and expertise of people as well. For example, it may become necessary to conduct a formal interview or stop somewhere to ask for directions. Experts use resources that make the most contextual sense to satisfy an inquiry ethically.

Further, effective use of selected resources is predicated on understanding them. Just as understanding how a system is constructed and works will empower the expert to uncover more relevant results, an understanding of people and effective communication can enable access to their knowledge. The very best interviewers are more effective at teasing out details than beginners, for example. Experts will also spend time learning about their selected resource to better understand it and access needed information as different resources require different methods of access.

The only completely original parts of this frame are that finding information requires serendipity and that expert researchers consider their time when setting project scope. Neither of these observations strike me as particularly insightful.

Now, maybe you’ll disagree with a line I’ve crossed out and you can offer an interpretation to distinguish it from the other frames. That’s cool. But, when it comes to official guidelines for professional practice, I’d think that the bulk of the cognitive work of clarifying and interpreting these concepts should fall on the ACRL, not on us. I certainly don’t want the Framework to follow the rigidly descriptive format of the current ACRL standards, so I’m open to allowing for some interpretation. But there comes a point when things get so vague and open to so many potential interpretations that a frame runs the risk of losing its helpfulness. All I’m getting out of the “Searching is Exploration” frame is that searching and exploring are things I should think about when I’m thinking about information literacy.

Basically, I’ve read this frame so many times that I’ve lost count and I still can’t get a handle on it. Maybe I’m just dense. It’s like I can see certain concepts floating around in this frame, but they feel disjointed and imprecise. If I’m not seeing something in this frame (i.e., I haven’t crossed the threshold), please, please let me know in the comments. I just can’t hep but read this frame as a vague rehash of ideas from other frames. Maybe this frame is meant to point out some synthetic understanding that comes from grasping the previous frames? I really have no idea.

by stewdean on FLickr, CC-BY 2.0

by stewdean on Flickr, CC-BY 2.0

Knowledge Practices

Learners who are developing their information literate abilities:

Determine the scope of the question or task required to meet one’s needs.
This is really important. One of the biggest problems first-year students face is “right-sizing” their research. Your research question is “gun control”? That’s it? That’s not even a question! Students don’t get scope.

Identify interested parties that might produce information about a topic and how that information might be accessed.
In other words, “seek out conversations that are taking place in their area of research” and “identify which formats best meet particular information needs.”

Demonstrate the importance of matching information needs and search strategies to appropriate search tools.
Seems like good advice.

Recognize that some tools may be searched using both basic and advanced strategies, and understand the potential of each.
And now we’re back to database mechanics. I’m actually down with teaching students where to click and how to use a database. But I know a lot of library instructors absolutely hate the idea of teaching mechanics, so it’s interesting to see this skill included.

Are inclined to discover citation management and sharing features, moving them from searching for information to information management strategies.
First, this is an inclination, not a skill, so it should be moved to the dispositions section. Second, this is the first of only three mentions of citing sources in the document. We’ll see the other two when we get to the last frame. Finally, how did we get from “searching as exploration” to information management strategies? Info management is important, but I don’t see the connection to the original threshold concept.

Dispositions

Learners who are developing their information literate abilities:

Show through their searching that they value persistence, adaptability, and flexibility.
From the “Research as Inquiry” frame: “Value persistence, adaptability, and flexibility, and recognize that ambiguity can be beneficial.” Of course the same disposition can come into play in multiple frames. Just pointing out the similarity. Also, what’s the distinction between adaptability and flexibility?

Understand that first attempts at searching don’t always pay off.
This seems more like a knowledge practice, not a disposition. But I agree that it’s important that students are persistent and able to handle a failed search.

Are willing to analyze needs at the beginning of information searches.
Where does the Framework talk about needs? I have a great discussion/activity that frames research in terms of five needs (background, current events, data, research, analysis) but I might be totally off-base. It would be nice if the ACRL included something about analyzing information needs.

Recognize the value of browsing and other serendipitous methods of information gathering.
Good advice.

Reevaluate needs and next steps throughout the search process.
Searching is iterative and reflection is important. Got it.

The verdict: Is searching like exploration?

In one sense, it’s trivially true that searching is exploration: just look up “searching” in a thesaurus: this frame establishes that synonyms are a thing. In a slightly different sense, this frame seems to want to say something more interesting about the need for persistence and adaptability. But, like I said earlier, I have trouble figuring this frame out. Perhaps one of my stumbling-blocks has to do with the difference between search and research. I use those terms to mean different things, but I can’t tell if the ACRL does; the overlap between the search and research frames is so great that it almost seems they are talking about the same thing and that searching and researching are largely synonymous.

So, I’m going to decline to make a ruling on this one. To me the frame seems to be a combination of vague ideas mostly covered in more detail in other frames. If anyone can help me out, feel free to share in the comments.

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Hope you’re ready for Frame Four of the ACRL Information Literacy Framework. Just to recap, the six frames are…

  1. Scholarship is a Conversation
  2. Research as Inquiry
  3. Authority is Contextual and Constructed
  4. Format as a Process
  5. Searching as Exploration
  6. Information has Value

Let’s dive right in.

Overview

The fourth frame, “Format as a Process”, is described as follows:

Format is the way tangible knowledge is disseminated. The essential characteristic of format is the underlying process of information creation, production, and dissemination, rather than how the content is delivered or experienced.

A print source is characterized by its physical structure (e.g., binding, size, number of pages) as well as its intellectual structure (e.g., table of contents, index, references). A digital source is characterized by its presentation, intellectual structure and physical structure (e.g., file format). In many cases, the way that information is presented online obscures not just the format, but also the processes of creation and production that need to be understood in order to evaluate the source fully. Understanding what distinguishes one format from another and why it matters requires a thorough knowledge of the information and research cycles, scholarly communication, and common publishing practices, especially for those who have never experienced the print version of formats.

The expert understands that the quality and usefulness of a given piece of information is determined by the processes that went into making it. The processes of researching, writing, editing, and publishing information–whether print or digital–can be highly divergent, and information quality reflects these differences. From tweets to magazines to scholarly articles, the unique capabilities and constraints of each format determines how information can and should be used. The expert learns that the instant publishing found in social media often comes at the cost of accuracy, while the thorough editorial process of a book often comes at the cost of currency. Whatever form information takes, the expert looks to the underlying processes of creation as well as the final product in order to critically evaluate that information for use as evidence

Hmm. Where to begin? Well, ‘format’ is just the way something is organized and displayed. And to assert that format affects information quality implies that the same semantic information, when disseminated through different formats, will see its quality or utility change. So, for example, my prized hardcover novelization of Indiana Jones and the Kingdom of the Crystal Skull is a different format from the paperback version of the same work. Hence, it is of a different quality or usefulness.

But, wait. Both books have the same words. How does repagination or a difference in paper quality make the information substantially different? Is the ebook also different? The audiobook? The serialized web version? Don’t get me wrong, format changes can affect quality. Audio formats are a good example: whether you purchased your Indiana Jones soundtrack on vinyl, CD, or mp3, there will be measurable changes to the information quality due to sampling rate, compression, and similar format specific issues. But, is a scholarly article substantially different in print compared to its corresponding online PDF? Is it necessarily so? The research, writing, and editing are the same. The publication process is almost the same, the only difference being the end format.

Here’s the thing: this frame isn’t about format at all. From the standpoint of information use, the differences between a .jpg image and a .png image, or a print book and an ebook, are an engineering issue, not an information literacy issue. I think the real focus of this frame is media, not format, and a more intuitive way to state the concept might simply be “Medium Matters.” Abstracting away a little bit, the frame seems to be saying that the path or channel that information takes between points A and B can have an effect on the information quality. Again, this is not format: it’s medium and medium does have to play a role in how we evaluate infor—-

 

mcluhan

Crap. It’s Marshall McLuhan. I should have known he’d show up. He’s certainly popped up in some of the online discussion I’ve seen on this ACRL Frame.

[Sigh.]

So, McLuhan came up with the whole “media is the message” theory and there does seem to be something vaguely McLuhan-esque about this Frame. McLuhan’s basic thesis was that communications technologies (i.e., media) are the dominant forces conditioning human cognition. Further, he argued, you can’t understand information independently from it’s medium. While that’s all well and good, McLuhan ran with this technological determinism and claimed that the medium itself was more important than the information the medium carried. Information doesn’t change society, media does.

When I first read McLuhan ’round about 1998, he blew my mind. But now…not so much. I don’t want to fall down the rabbit hole of explaining why I don’t think McLuhan’s ideas hold any water; let’s just say I consider him the Malcolm Gladwell of the 60s and that linking this frame to McLuhanism is not necessarily going to help anyone out.

Anyway, I think the core of this frame is simply that the medium used to communicate information can have an effect on information quality (can…not must). Communicating via social media typically involves a different level of editing than communicating via a newspaper, a magazine, or a scholarly article. Whether a publisher is involved (and which publisher) makes a huge difference as well. And where these rather obvious ideas get lost is in the way that web research tends to mask the original medium. It’s like a slide from a presentation I saw tweeted a month ago: students look at Google search results and see “website, website, website, website…” Librarians look at the same Google results and see “government document, book, blog, scholarly article, commercial website….” (sorry, I have no idea whose presentation it was. anyone remember so I can give credit?).

Overall, the basic idea is pretty straightforward and other than mixing up the terms format and medium, the ACRL is on the right path here. But, as with other frames, the overwrought language is more obfuscating than helpful.

1024px-MeKuWi-Logo

Knowledge Practices (Abilities)

I’ll annotate these.

Learners who are developing their information literate abilities:

Understand that format and method of access are separate entities.

Okay.

Recognize that different creation processes result in the presence of distinct attributes.

Awkwardly worded, but trivially true

Articulate the purposes of various formats, as well as their distinguishing characteristics.

So, what is the purpose of a book, anyway? The purpose of a tweet? This can get pretty metaphysical pretty quickly.

Identify which formats best meet particular information needs.

Also known as “knowing where to look.” I need a telephone number? I’m not going to turn to academic articles. Again, a fairly obvious practice.

Decide which format and mode of transmission to use when disseminating their own creations of information.

Also known as, “knowing where to publish.” Here we also get the first and only distinction between format and medium, even though it only really makes sense to think of the frame in terms of medium. And that phrase “their own creations of information” is just awful.

Transfer knowledge to new formats in unpredictable and evolving environments.

You just know that they mean “social media” here.

 

Dispositions

Learners who are developing their information literate abilities:

Are inclined to seek out markers for information sources that indicate the underlying creation process.

Inclined to find out how it was made. I’m down with that.

Identify the most effective format in seeking information.

Sounds more like a skill/ability/practice than a disposition. Unless they mean the student is inclined to seek the most “effective  format.” Wait. The “most effective format in seeking information?” That grammar! What does that even mean? Perhaps they mean that students should be disposed to look to whichever medium is most appropriate for their information need. Is that simpler? It is to me. But most people aren’t me, so I don’t know. Whatever the case, it needs to be reworded for clarity.

Understand that different formats of information dissemination with different impacts are available for their use.

Ugh. That awkward writing again. “formats of information dissemination?” Do you mean media? Aren’t you just saying that students should understand that there are lots of different media they can use? That sounds better to me. But whatever the case, this is clearly a skill-based concept, not a disposition.

 

The verdict: Is format a process?

This frame could have a lot going for it, but it just comes across as confused. Mixing up format and medium makes it seem (to me) that the relevant concepts weren’t understood or weren’t researched properly, which sort of casts doubt on other parts of the Framework.* The knowledge practices are pretty straightforward for the most part, but they also seem fairly shallow. Same goes for the dispositions. Which kind of leads me to a general concern with the way this frame treats students. I might be oversensitive here, but this entire frame seems to take a rather dim view of student’s intelligence. Do undergraduates really find the concept troublesome? It would be nice if we had some evidence to support the ACRL’s contention that all or most students struggle with issues surrounding format/medium. Maybe some evidence to show that “format is a process” isn’t something we can share with students in a simple, intuitive way. But, all I’ve seen are occasional anecdotes. Yes, students will benefit from understanding the processes underlying different media. But calling it a “threshold concept” that will blow students’ minds comes across as somewhat infantilizing. I guess I tend to give my students more credit than the ACRL wants to.

 

 

1280px-Toddler_running_and_falling

 

* Granted, I may just be overly pedantic on this point and, in reality, librarians could be using ‘format’ to mean ‘medium’ as a matter of practice. I doubt it, but I think the general critique still stands: focusing on communication channels is what’s really important here.

by Cory Doctorow on Flickr, CC BY 2.0

by Cory Doctorow on Flickr, CC BY 2.0

Ready for round three?

So far I’ve looked at two of the ACRL’s proposed threshold concepts for information literacy, noting that scholarship is only a conversation at a superficial and metaphorical level and that research is indeed inquiry, though the ACRL’s frame describing it is needlessly complex for such a simple, definitional concept. So, where are we?

  1. Scholarship is a Conversation
  2. Research as Inquiry
  3. Authority is Contextual and Constructed
  4. Format as a Process
  5. Searching as Exploration
  6. Information has Value

Looks like it’s time to look at authority.

Authority is Constructed and Contextual

Overview

From the ACRL draft framework, we get the following description of authority:

Authority of information resources depends upon the resources’ origins, the information need, and the context in which the information will be used. This authority is viewed with an attitude of informed skepticism and an openness to new perspectives, additional voices, and changes in schools of thought.

Experts understand that authority is the degree of trust that is bestowed and as such, authority is both contextual and constructed. It is contextual in that the information need may help determine the level of authority required. For instance, getting a weather forecast before going on a picnic does not require the foremost meteorological authority while a dissertation on the latest weather models may. It is constructed in that various communities may recognize different types of authority. For instance, a religious community may recognize the authority of religious leaders and texts which may not be as highly regarded by others who are not part of the community. Scholars within a discipline may value specific publications or publishers over others. Allowing that some kinds of expertise are more worthy than others can result in privileging certain sources of information unduly.

An understanding of this concept enables learners to critically examine all evidence – be it a Wikipedia article or a peer-reviewed conference proceeding – and ask relevant questions about origins, context, and suitability for the information need of the moment. Thus, the learner both respects the expertise that authority represents, while remaining skeptical of both the systems which have elevated that authority and the information created by it. The experienced researcher knows how to seek authoritative voices, but also recognizes that unlikely voices can be authoritative, depending on need. The novice researcher may need to rely on superficial indicators of authority such as type of publication or author credentials where experts recognize schools of thought or discipline-specific paradigms.

First off, we need to be clear on what kind of authority we’re talking about. This ain’t political authority, which is often synonymous with power. Though information literacy absolutely should address issues of power (and kudos to task force member Troy Swanson for carrying the torch on this one), this particular frame is not about systemic inequality, hierarchies of control, or oppressive social structures. Rather, this frame deals with cognitive authority, which deals instead with trust and credibility. And talking about cognitive authority gives me a chance to throw a shout-out to an LIS hero, the late professor Patrick Wilson: librarian, philosopher, and dean of the library school at Berkeley. Working at the intersection of social epistemology and library science (see why I like him?), Wilson wrote the book on authority. Literally. His 1983 Second-Hand Knowledge: An Inquiry into Cognitive Authority is one of the most widely read theoretical works on information literacy.

I’ve written before about the importance of testimonial knowledge and Wilson has argued essentially the same thing: the vast majority of what we know comes from the testimony of other people. As Wilson puts it, “all I know of the world beyond the narrow range of my own personal experience is what others have told me. It is all hearsay. But I do not count all hearsay as equally reliable. Some people know what they are talking about, others do not. Those who do are my cognitive authorities.” (1983, p. 13). These cognitive authorities are the people we deem credible and Wilson points out that this credibility is constrained in several ways. Cognitive authorities are credible only within limited spheres of influence, so, for example, an astrophysicist may not be an authority on literature and vice versa. Some spheres are very small and specialized (the authority on the mating habits of the Sao Tome Shrew) but I should add that many people are authorities in several spheres of influence.It’s also the case that these spheres of authority are contextual. For example, when I’m with my friends and family, I’m the authority on library and information science. But at work or at a conference I’m nothing special and I defer to cognitive authorities of the library world. What makes me an authority in some spheres and not an authority in others is not my expertise–that doesn’t change–but the nature of the relevant community. And that’s actually an important point that Wilson makes: having cognitive authority is not the same as having expertise. Being an expert is having a certain body of knowledge or know-how; being an authority is having credibility within a sphere of influence independently of knowledge or know-how. It’s all in the context. Of course, in many cases, authorities obtain their credibility by being experts or reliable sources for knowledge. But, it’s not a requirement.

SaoTomeShrew

Back to the ACRL concept…

Overall, this overview is pretty good; it tracks Wilson’s work pretty closely. There are just a few lines that need to be changed or clarified:

“various communities may recognize different types of authority.”

This is true but I wish the frame was more explicit that (1) while different communities accept different authorities, (2) that doesn’t mean all authorities are equally valid and (3) it doesn’t mean those communities have good information. Sure, evangelical christians take the Bible as their authoritative source on social and scientific issues. But, that shouldn’t imply that the Bible is on par with science when it comes to authority. Then again, many social constructionists have argued just that. Richard Rorty, in Philosophy and the Mirror of Nature argued:

But can we then find a way of saying that the considerations advanced against the Copernican theory by Cardinal Bellarmine—the scriptural description of the fabric of the heavens—were ‘‘illogical or unscientific?’’. . . [Bellarmine] defended his view by saying that we had excellent independent (scriptural) evidence for believing that the heavens were roughly Ptolemaic. Was his evidence brought in from another sphere, and was his proposed restriction of scope thus ‘‘unscientific?’’ What determines that Scripture is not an excellent source of evidence for the way the heavens are set up? (1981, 328-9).

On Rorty’s account, Bellarmine’s appeal to scripture (to support a geocentric universe) was just as rational as Galileo’s use of a telescope (to establish heliocentrism). The problem should be obvious. If you don’t see it, then you might try considering how similar reasoning would play out in a moral situation. But, seeing as how I’ve done the anti-relativism thing in the past, lets consider it settled and move on.

“Allowing that some kinds of expertise are more worthy than others can result in privileging certain sources of information unduly.”

First, expertise and authority are not synonymous and they really ought to be distinguished. If anything, the ACRL needs a separate concept for expertise.  Anyway, I’m also concerned by that dangling ‘unduly’ at the end. It seems that this sentence is saying that evaluating some information sources as better than others amounts to improper privileging. But, isn’t that the point? Aren’t we supposed to admit that some kinds of authority/expertise are better than others? Even this very frame admits that a local weather report won’t cut it for doctoral research on climate science. Sorry, ACRL, but I’m going keep on teaching students that it’s a good thing to privilege some information sources over others (in context).

“the learner both respects the expertise that authority represents”

Again, authority represents credibility, not expertise. Though the two often appear together, many so-called authorities aren’t experts at all; many experts aren’t authorities.

“The novice researcher may need to rely on superficial indicators of authority such as type of publication or author credentials…”

I’d contend that even expert researchers look to types of publications and author credentials for evidence of authority qua community acceptance.

Knowledge Practices

The frame on authority establishes the following dispositions, which I’ll annotate, lightly:

  • “Determine how authoritative information should be for a particular need.”
    • Should be clear that it’s the information source that’s authoritative, not the information itself.
  • “Identify markers of authority when engaging with information, understanding the elements that might temper that authority.”
    • Seems like a good idea
  • “Understand that many disciplines have acknowledged authorities in the sense of well-known  scholars and publications that are widely considered “standard,” and yet even in those situations, some scholars would challenge the authority of those sources.”
    • This is a tricky point. We should never take an information source to be infallible, so it makes sense to question even what we read in in the most influential journals. But, when we question cognitive authority, what are we supposed to do? For example, we can admit that an article in an authoritative journal is wrong without diminishing the authority of the journal. Of course, repeated wrongs will diminish reliability which will diminish credibility, but my point is that we need to be careful: are we questioning the veracity of a source provided by a cognitive authority or are we are we questioning cognitive authority itself. The former does not automatically imply the latter.
  • “Recognize that authoritative content may be packaged formally or informally, and may include dynamic user-generated information.”
    • “may include dynamic user-generated information”? So, you’re saying comments, right? Online articles have comments? What does this have to do with authority?
  • “Acknowledge that they themselves may be seen, now or in the future, as authorities in a particular area, and recognize the responsibilities that entails.”
    • It would be nice if the ACRL mentioned what those responsibilities are.
  • “Evaluate user response as an active researcher, understanding the differing natures of feedback mechanisms and context in traditional and social media platforms.”
    • Again, how do comments and retweets factor into authority. I might be able to accept the practice if the ACRL explained this point, but honestly it just seems like a strange addition. (As an aside, the Framework comes across as having a strange relationship with social media. Whenever social media is mentioned, it feels like an afterthought desperately shoehorned in.)

Dispositions

Again, lightly annotated:

Learners who are developing their information literate abilities are:

  • Inclined to develop and maintain an open mind when encountering varied and sometimes conflicting perspectives.”
    • I totally agree. Now what does it have to do with authority in particular?
  • “Motivated to find authoritative sources, recognizing that authority may be conferred or manifested in unexpected ways.”
    • No problem here
  • “Aware of the importance ofassessing content critically to the best of their ability.”
    • This is just generally good advice. Not sure how it’s specific to authority.
  • “Recognize that there are potential problems with traditional notions of granting authority.”
    • There certainly are, but it might help to talk about them.
  • “Conscious that maintaining these attitudes and actions requires frequent self monitoring.”
    • “Be aware of what you’re doing.” Good advice across the board. Why is it specifically here. You know, several of the dispositions, throughout the framework, really need to be pulled out and given their own space. I’m thinking it could just be called “Critical Thinking.”

critical-thinking

The Verdict: Is authority contextual and constructed?

I’m going to agree with the ACRL on this one: authority is constructed and contextual. Hopefully this concept will bring renewed attention to Wilson’s work on cognitive authority, but I’m not keeping my fingers crossed. Thankfully, the concept as written doesn’t commit itself to either strong constructionism or naive realism, so it should be palatable to a wide range of librarians. However, it would help if the relationship between authority and expertise were fleshed out a little better. If it helps, I’ve got a post on the nature of expertise and another on the expertise of librarians. Really, if there’s a problem with this frame, it’s in the knowledge practices and dispositions. First, the parts on social media are tacked on sort of awkwardly. Second, many of the knowledge practices suffer from lack of explanation. “Markers of authority,” “packaged formally or informally,” “responsibilities that [authority] entails,” “user response.” These aren’t explained in the overview and can be interpreted in many ways. There’s nothing wrong with leaving things open to interpretation, but it does work against the purported “thresholdiness” of the concepts if they can be freely interpreted however librarians want. Third, several of the dispositions are just generally good intellectual traits and it’s hard to see why they are coupled with authority in particular. Other frames make more explicit connections between their dispositions and the concepts in question. This frame? Not so much.

And at three frames in I’ve reached the halfway point. The scholarship frame points to a helpful metaphor, but it also oversimplifies scholarship in an unhelpful way. The research frame gets things right, but it also doesn’t say that much. As Paul Hrycaj pointed out in the comments, “Given the meaning of “inquiry,” this frame seems equivalent to ‘Research is research.'” And the authority frame also gets things right but leaves a lot unexplained. Still, each frame is stronger than the last and I’m hopeful that the trend continues.

 

Lesser_Ury_Leser_mit_Lupe

Hey y’all. . . time for another round of “What’s the Deal with That Threshold Concept?” As you may recall, I want to go through each of the six threshold concepts suggested by the ACRL’s task force on revising information literacy standards. Last week I pulled back the veil on “Scholarship is a Conversation” and came to the conclusion that no, scholarship isn’t really a conversation. A conversation is a helpful metaphor for novices, but experts know it doesn’t hold water. Today I’ll take a look at the second threshold concept: “Research as Inquiry.”

  1. Scholarship is a Conversation
  2. Research as Inquiry
  3. Authority is Contextual and Constructed
  4. Format as a Process
  5. Searching as Exploration
  6. Information has Value

Research as Inquiry

Overview

In case you don’t have the draft framework handy, here’s the “Research as Inquiry” frame:

Research as Inquiry refers to an understanding that research is iterative and depends upon asking increasingly complex questions whose answers develop new questions or lines of inquiry in any field.

Experts see inquiry as a process that focuses on problems or questions in a discipline or between disciplines that are open or unresolved. Experts recognize the collaborative effort within a discipline to extend the knowledge in that field by developing a knowledge base of lines of inquiry, research methodologies, and best practices for conducting research. Many times, this process includes points of disagreement where debate and dialog work to deepen the conversations around knowledge. This process of inquiry extends beyond the academic world to include instances such as evidence and data collected by groups and individuals in communities and the public at large, and the process of inquiry may also focus upon personal, professional, or societal needs. The spectrum of inquiry thus encompasses processes of basic recapitulation of knowledge and data, by the novice, through increasing stages of greater understanding of a discipline or exchanges between disciplines, among more experienced researchers. The novice works to understand foundational ideas, methods, and over time develops the corresponding ability to formulate more advanced research questions and employ a greater repertoire of investigative methods.

Now, given the last few posts, I bet you’re thinking I’m going to be super critical of this concept. Like I’m going to nitpick this thing to death with pedantic observations or something. But I’m not going to because I actually kind of like this concept. I mean, I don’t think it’s a “threshold” but that’s only because I don’t buy into threshold concept theory. Still, it’s actually a pretty important concept and it’s one that I use quite a bit with first-year students. In fact the only major issue I can find isn’t conceptual at all, it’s rhetorical. Basically, the concept is described kind of awkwardly.  “Extend the knowledge in that field by developing a knowledge base of lines of inquiry?” I don’t know what that even means. But, it’s still a good concept. And I’d like to explain what I think it means by way of an example I use in class.

Search vs. Research

When I get a bunch of first-year students in front of me, one of the first questions I like to ask is “Where do you usually start your research?” Of course, you know what their response is.

Cuil_homepage

“Search. We’re working on it.”

Oh. Wait. That’s not it. It’s freaking Google. Everyone starts their research in Google. That one student who says they start their search “at the library” is just a suck-up. No you don’t start your research at the library, poindexter. Heck, I don’t start research through the library databases and I’m a danged librarian.*

But there’s a big difference between where you start your research and where you end it. I may start with Google when I’m researching something, but I almost always end up scouring library databases at some point. Novice researchers tend to start in Google and stay in Google. Shoot, they tend to stay above-the-fold on the first page of results. And we all know how novices tend to pick one set of (usually overly broad) keywords and complain that “there’s nothing on my topic” when the first result isn’t perfect. Why are novices so averse to thinking critically about their search results? Why are they so averse to searching a second time if the first search isn’t helpful?

This is where I like to introduce students to the distinction between search and research. And it’s a simple distinction: when you know the answer, or know that an answer exists, you search. When you don’t know the answer, or aren’t even sure about the question, you research. Need to know the capital of Slovakia? Search. Need to understand the importance of Bratislava during the Velvet Revolution? Research. Need the address of the stará radnica? Search. Want to understand the importance of town squares in Slovak culture? Research. Our old friend Google is pretty good at searching. And when you’re trying to establish basic, factual information, Google is a perfectly fine starting place. But, once you start putting all of those little bits of information together, you may start noticing patterns, correlations, or similarities. This is when you move from search to research. Like, “Hey, there are only four bridges over the Danube into Hungary…I wonder what Slovak-Hungarian relations are like…”

1280px-Entering_Slovakia_through_Mária_Valéria_bridge

So, research involves uncertainty, persistence, iteration, and a willingness to accept that what you discover may not fit in neatly with what you believe. You could give kind of an esoteric twist and say that “Search is seeking the answer; research is seeking the question.”

Knowledge Practices

The framework lists five knowledge practices:

  • Conduct research through the lens of inquiry in order to enhance the impact of their work.
  • Provide evidence of understanding that methods of research leading to new knowledge creation vary by need, circumstance, and type of inquiry.
  • Formulate questions for research based on gaps in information or data available.
  • Communicate effectively with collaborators in shared spaces and learn from multiple points of view.
  • Engage in informed, self-directed learning that encourages a broader worldview through the global reach of today’s information technology.

The first practice is sort of redundant; it just entails that students get the threshold concept. The next two are solid: demonstrate the ability to tailor research methods to research needs and adjust research questions to fit the gaps in our knowledge. I’m not sure that the fourth ability makes a lot of sense in this concept. Communication skills are extremely important but they seem to lay outside of information literacy altogether; learning from multiple points of view should go under the scholarship/conversation threshold concept. The final bit about engaging in self-directed learning is nice, though I think that desire transcends information literacy and really just applies to education in general.

Dispositions

The five dispositions are as follows:

  • Value persistence, adaptability, and flexibility, and recognize that ambiguity can be beneficial.
  • Seek opportunities to transform current research-related practices in order to conduct more authentic research.
  • Practice thinking critically when confronting new learning, where lack of familiarity with new methods and approaches requires additional effort.
  • Value intellectual curiosity in developing questions and learning new investigative methods.
  • Recognize that learning is a process and that reflecting on errors or mistakes leads to new insights and discoveries.

I like these dispositions, though I have a few minor quibbles. In the second disposition, I’m not sure what “more authentic research” is supposed to mean. I’m also unsure why seeking opportunities to transform current methodologies is a prerequisite for information literacy. Are we to infer that all research methodologies are and forever will be inherently “inauthentic”? This disposition confuses me.

But the rest of the dispositions seem all right. Research requires persistence, adaptability, and curiosity. I’ve written before about how I’d like to see information literacy recast in terms of intellectual virtues, so having such clearly stated intellectual virtues is nice to see. If I could, I’d add another: epistemic humility. You may be familiar with this disposition if you’ve read any of Plato’s Socratic dialogues, but particular the Apology. The story goes like this:

Socrates and his buddy Chaerephon were hanging out one day when Chaerephon mentions, “hey, Socks, I stopped by the Oracle at Delphi yesterday.” “Yeah, what’d she say?” “I asked her who the wisest person was and you know what she said?” “Nah, bro. What?” “Check it: she said that you are the wisest dude in the whole world!” Socrates was confused by this. “Me? WTF? I don’t know jack about anything. Watch this: I’m going to go find you a ton of people who are smarter than me.” So Socrates went off across Athens interrogating whatever politicians, poets, and artisans he could find. And though he met a lot of people who knew more about politics and poetry and craft than he did, they also tended to seriously overstate their knowledge about other things. Socrates would innocently ask them their thoughts on something like virtue, love, temperance, or knowledge and they would answer confidently…only for Socrates to point out that their answers lead to even more complex questions. So Socrates asked himself, “sure these guys know a lot about some things, but can they really be wise if they think they know everything?” And that’s when it clicked. Socrates was the wisest man in Athens because he didn’t go around assuming how much he knew. Socrates saw that true wisdom requires knowing that you don’t know everything; wisdom is knowing the limits of your own knowledge.

Linda Zagzebski describes this humility as “the virtue whereby a person is disposed to make an accurate appraisal of her own competence” and I think it’s absolutely vital in information literacy. Too often researchers think they know more about a subject than they really do and when this happens research collapses into false search and confirmation bias.

One caveat: even experts sometimes lack epistemic humility. Like when an expert astrophysicist embarrasses himself discussing the state of contemporary philosophy. Or physicists who feel confident enough to lecture on any topic under the sun because physics solves everything. But that doesn’t mean we shouldn’t try to instill epistemic humility in novice researchers.

Verdict: Is research inquiry?

Of course it is. I don’t think this should be controversial at all. Sure, the overview of this threshold concept is a bit overwrought and needs to be polished up quite a bit for the sake of clarity. And I’d like to see another disposition added to cover intellectual humility. But overall this is a solid concept and I’ll certainly continue to keep applying it in my pedagogy.

Slovakia: The Ultimate Threshold!

Slovakia: The Ultimate Threshold!

 

* Granted, I don’t use Google–I use DuckDuckGo–but the point still stands.

 

 

 

by ktylerconk on Flickr

“Conversation at Caffe Nero” by ktylerconk on Flickr

A few weeks ago I wrote that I was not too thrilled with the “threshold concept” theory underpinning the new ACRL information literacy framework. And though I hinted at the six threshold concepts put forth by the ACRL, I chose not to criticize them directly. Why? Well, it’s because the six concepts themselves seem like good things for students to learn. Just to recap, the six concepts identified by the ACRL framework are:

  1. Scholarship is a Conversation
  2. Research as Inquiry
  3. Authority is Contextual and Constructed
  4. Format as a Process
  5. Searching as Exploration
  6. Information has Value

Taken at face value, these seem like six important insights; six things we presume information literate persons should be familiar with. Granted, I’m not buying into the threshold concept business, but they seem like they could be what we used to call foundational or core concepts.* That is to say, they’re really important. Maybe even the most important things to understand when becoming information literate (though there are probably others too). And they are the core of the ACRL’s new approach to information literacy. These six concepts–quite independent from the notion of threshold concepts–are going to play a huge role in library instruction, assessment, and so on. Really, in another five years or so we’ll all have these memorized and hearing people say “format as a process” at LOEX will be no big deal (except to the grammar police).

Perhaps the thing that most interests me is that these concepts have gone almost entirely unchallenged. Other than some slight snark on Twitter, I haven’t seen anyone really dig into these core concepts with a critical eye. Basically, I’m reading about a lot of excitement and the occasional “I’ve been teaching this concept for years, thank god the ACRL finally recognizes it” going on. But who’s calling shenanigans? (If, indeed, there are shenanigans to be called.) [EDIT: I just finished writing this when I saw that Jacob Berg called shenanigans on the ethical dimensions of the "Information has Value" TC. Go check out his post. It's a good read.]

Well, shoot, I guess I’ll just have to call them.

Starting with this post, I’ll take a look at each core concept in turn and figure out what to make of it. Again, I do think these are important concepts, but I just don’t like to see important ideas go untested. So, I’m going to play devil’s advocate and poke at the framework in the hopes that I can make sense of it. Don’t think I’m going to be entirely negative here: there are a few threshold concepts I really like. And the ACRL task force should be commended for thinking outside of the box. I just want to poke around in the hopes that any weaknesses in the concepts are addressed prior to formal adoption of the framework. So, that’s what I’ll do. But first, an explanation of how the framework is set up. Continue Reading »

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